Jobs Monitoring & Dispatch

Improving efficiency, Lowering costs, Enhancing customer service..

A system that combines the strengths of job dispatch, job monitoring, driver messaging and navigation into a single integrated solution, automates the delivery of jobs to your mobile workforce, ensures your drivers are automatically routed to the precise customer location and provides you with up to the minute status information on their progress.

Would you like the ability to? 

  • Dispatch pre-planned job schedules to your drivers via the click of a button?
  • Optimise the assignment and delivery of reactive jobs by being able to find the nearest resource and dispatch the job to them in seconds?
  • Have your drivers automatically routed to the precise location of a job and via the most efficient route?
  • View up to the minute status information on the status/progress of assigned jobs?
  • Message your drivers and receive responses via a combined messaging and navigation device?

Your bottom line will benefit from:

  • A huge reduction in the administrative process of creating jobs manifests and delivering them to drivers.
  • A reduction in driver travel time and fuel expenditure.
  • Improved customer service and satisfaction leading to a reduction in churn.
  • An improvement in mobile workforce utilisation leading to a reduction in overtime claims.
  • Up to the minute visibility of your workforces performance against SLA’s.
  • A low and fixed monthly messaging contract, which delivers outbound messages to drivers ‘Free of Charge’, and receives inbound messages from drivers at a fraction of the cost of SMS or phone call.

How Pinpointers 'Jobs Monitoring & Dispatch' can help you:

  • Provides a single interface for you to create driver jobs manifests.
  • Delivers job manifests to drivers in-vehicle navigation & messaging devices via the click of a button.
  • Routes drivers to the precise location of a customer’s site and ensures they take the optimum route.
  • Gives you visibility of the nearest skilled resource to a customer location and enables you to immediately dispatch the job to the driver.
  • Provides you with visibility on a single screen of all your jobs, along with up to the minute status information on their progress.
  • Delivers outbound messages ‘Free of Charge’, and inbound messages at a fraction of the cost of SMS or a phone call.

Having operated with this system for 5 years,  we have brought about a stepchange in our service levels. We are convinced of the merits of the system and are convinced the functionality available will be an essential ingredient for success in the future.

Tom Corps
Operations Director
Procter & Gamble

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