Orange Selects Pinpointers
Pinpointers Telematics have won the contract to supply a bespoke
vehicle tracking solution for Orange PCS, the network services
division of
Orange UK , the
mobile communications network.

Orange PCS the UK mobile operator have started the implementation of
the Pinpointers Cognition vehicle tracking solution incorporating
RFID driver identification. This latest success was achieved in
competition against several other telematics companies, thereby
demonstrating once again Pinpointers flexibility in providing
innovative solutions, that meet customers’ specific requirements, at
a reasonable cost. The objective is to provide complete operational
visibility so that management can enhance service efficiencies. It
was imperative to Orange that the exact location of each engineer
could be determined as staff did not always use the same vehicles
and individual specialist skill sets varied.
By combining individual RFID technology with vehicle tracking,
Orange can identify where each engineer is at any time and
determine “who is nearest” to any network service issue.
Management are confident that in the case of any fault, repair
time can be reduced and customer service targets improved.
Orange.