Prior to adopting the Pinpointers system, P&G had no real-time visibility of the status of their shipments.  By using Pinpointers P&G are now notified in real-time of any:

• Shipments that have fallen behind schedule whilst on-route; with details of the amount of time delayed by.
• Shipments that have arrived late; with details of how late the shipment was in reaching its destination.
• Shipments delivered on-time.

The real-time notification of these events enables P&G to be pro-active in liaising with customers to inform them of any expected delays.  The minute by minute tracking of a shipments location also provides an audit trail that can be used to assess why delays have occurred. 

Reports generated from the information gathered, provides P&G with a system for assessing the percentage of shipments made on-time against those that were late.  The automated production of this information saves P&G a great deal of back-office administration, and is used to assess the haulier's performance over a given period of time and measure it against SLA's.