Live web-based status updates
Customers of Pinpointers Coach Tracking service can now provide live web-based status updates to their own end users, displaying in real time the position of vehicles on a map.
For example, if a coach operator was carrying children on a school trip, the new system would provide parents and teachers with accurate, real-time updates on exactly where the coach is and therefore when it is going to arrive. This would avoid children having to wait by the roadside, improving safety and comfort.
While this feature will be valuable to all Pinpointers customers, a further bonus for the bus and coach industry is the ability to overlay a route on the map, illustrating exactly where each vehicle is while it is operating on that route. You can also create Stops on the map, with schedules that popup on a mouse-over or single click.
Integration with Distinctive Systems Coach Manager
Pinpointers’ tracking software also provides the option to integrate with Distinctive Systems’ Coach Manager application, which means that Coach Manager bookings and movements can be automatically linked and displayed on the public web page relevant to that booking. By changing the assigned vehicle in Coach Manager, the public view of which bus is on that route is automatically updated.
For fleet operators, this new capability offers them a competitive advantage that will help them win and retain new customers. Inbound call volumes will be reduced, leading to potential cost savings, because their customers can obtain the information they require on vehicle movements directly from the internet via their Smartphone.
Estimated Time of Arrival (ETA) Features
Visitors to the Public Web Page will also have access to a variety of ETA features, such as ETA To Me, or ETA to one of up to six Points Of Interest on the map, such as a school or pickup point. The ETA can be made more accurate by the use of waypoints to ensure the ETA reflects the usual route of the bus or coach.
The public web pages can be password-protected, so access to the tracking information is restricted to only those end customers that are specifically authorised, and you can set time periods when it is visible and when it is not.